Disability Driving Instructors

Privacy Policy for Driving Instructors

Who We Are

The Association of Disability Driving Instructors CIC is an independent not for profit Community Interest Company (No 8570552) that provides information and advice to disabled people wishing to learn to drive. We also represent and support the members of the Association and maintain a register of specialist instructors to provide details to disabled people looking for specialist driving instructors. We are based in Crich, near Matlock, Derbyshire.

Changes To This Policy

We may update this policy from time to time. If we do, we’ll let you know about any material changes, either on the website or via email. New versions of the Policy will never apply retrospectively – we’ll tell you the exact date they go into effect. If you continue using Disability Driving Instructors after a change in Policy that means you accept the new Policy.

How This Policy Applies

This policy describes the information we collect from you, how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us. By agreeing to use the services offered by Disability Driving Instructors, you’re acknowledging you have agreed to our terms of use and that you have read and understood this privacy policy.

What We Collect and Receive and how we use this information

In order for you to create an account with Disability Driving Instructors and use our services we need to collect and process certain information. Depending on the level of service you choose that may include:

Information that is published on the website for basic line entries:

• Your name
• Your driving school name
• Your base location (town)
• Your telephone contact numbers
• Your email address
• Type of tuition vehicle (manual / automatic)
• Adaptations fitted to tuition vehicle
• Specialism

When you register your details we create a profile that is displayed on the postcode searchable ADI register, this will be published on the website for 12 months following payment of the basic subscription. This information may also be passed on in reply to enquiries made via email or by telephone.

For basic  line entries from July 2018, there will be an initial three month free trial period followed by a charge of £30 per annum; the subscription charge includes membership of the Association of Disability Driving Instructors.

Additional information that is published on the website for enhanced entries:

• Your website address
• Your Facebook page
• Your Twitter handle
• Areas covered for tuition (by postcode and towns)
• Photographs and written description provided by you

This additional information is displayed on the full page entry which will be published on the website for 12 months following the payment of the enhanced entry rate. This information may also be passed on in reply to enquiries made via email or by telephone. The charge for enhanced entries is £50 per annum (or an additional £20 if you have already paid for the line entry).

For those who wish to register their details but choose not to pay the annual subscription for basic line entry and membership of the Association of Disability Driving Instructors, this information will be held but not published.

This information may then be provided to members of the public enquiring about specialist driving instructors who could help them learn to drive; these enquiries may be via email or by telephone.

Information that isn’t shared publicly:

• Accreditation, training and education details
• Mobility centre you work with
• Your full postal address
• Date of original registration and renewal dates
• Details of subscription payments (dates, amounts & transaction ID)

We do not process or retain any card or payment information that you may have used when purchasing your subscription.

We do not supply your data to a third party except where you have authorised us to do so by confirming your willingness for us to publish your details on the website or pass those details on to members of the public enquiring about your services.

Lawful basis for collecting and retaining personal information

Data protection law in Europe requires a “lawful basis” for collecting and retaining personal information from citizens or residents of the European Economic Area. Our lawful basis includes:

• Performing the contract we have with you: in certain circumstances, we need your personal data to allow us to deliver the services to disabled people searching for specialist driving instructors to help them learn to drive.
• Legitimate interests: This is a technical term in data protection law which essentially means we have good and fair reason to use your data and we do so in ways which do not hurt your interests and rights. We sometimes require your data to pursue our legitimate interests in a way that might reasonably be expected as part of running our business and that does not materially impact your rights, freedom or interests.

How this information is shared

When you register your details a basic profile page is created on the Disability Driving Instructors website, this contains the information detailed above. By default, your profile is private and will not be published, but by agreeing to use the services offered by Disability Driving Instructors you agree to the publicly shared information being provided to members of the public enquiring about specialist driving instructors who could help them learn to drive; these enquiries may be via email or by telephone.

When you register your details for a basic line entry, the information detailed above will be published on the website for 12 months following payment of the basic subscription; this information may be freely accessed via the website and the information may also be passed on in reply to enquiries made via email or by telephone.

When you register your details for an enhanced entry, the additional information detailed above will be published on a full page entry on the website for 12 months following the payment of the enhanced entry rate; this information may be freely accessed via the website and the information may also be passed on in reply to enquiries made via email or by telephone.

Retention

We will retain your information as long as your account is active. If the annual subscription is not paid the details will no longer be published but the information will be retained and details may be passed on in reply to enquiries made via email or by telephone. You have the right to request for your information to remain private or to be deleted subject to the legal requirements placed on us to retain it.

We will keep records of your data and transaction history for a minimum period of 6 years to comply with HMRC regulations.

Your Rights

Users residing in certain countries, including the European Economic Area, are afforded certain rights regarding their personal information; these include the ability to access, correct and request the deletion of your personal information.

You can request a downloadable copy of your personal data from Disability Driving Instructors from your account settings page. To modify or delete the personal information you’ve provided to us, please log in and update your profile. If you wish to delete your account please contact us to do so. We may retain certain information as required by law or as necessary for our legitimate business purposes.

Email and Mobile Notifications

We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt in to any marketing communications we send.

Security

We take security seriously and the security of your personal information is important to us. Our website follows industry-standard practices to protect the data we collect and maintain including using SSL to encrypt information as it travels over the internet, server security and monitoring and daily encrypted backups. Our server is located in a secure data centre in the UK and backups are stored for 30 days in a secure data centre in Germany. No method of transmission over the internet or electronic storage is completely secure so Disability Driving Instructors cannot guarantee its absolute security. Your account information is password protected which you should choose carefully and keep secure.

If you have any questions or concerns please contact us by ringing 0844 800 7355 or email to: admin@disabilitydrivinginstructors.com

Data Protection Authority

Subject to applicable law, if you are a citizen or resident of the European Economic Area, you also have the right to (i) object to Disability Driving Instructors use of your personal information and (ii) lodge a complaint with your local data protection authority or:

United Kingdom Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Tel: 0303 123 1113

Updated May 2018

Cookies

Cookies are small files placed on your computer to improve your experience on our site, for example to help you comment on our blog. The cookies we implement cannot be used by us to identify you personally.

Our use of cookies

We set a cookie when you login into our site: without this you wouldn’t be able to login . We also use some third party cookies (set by other companies) which we use to enhance the site.

Third-party cookies

We use the Google Analytics service which allows us to monitor how our site is used. We do not control the setting of these and Google may set the following cookies:

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These cookies are used to collect information about how visitors use our site. We use the information to monitor how many visitors come to our site, from where, what pages they visit, what type of browser, computer or device they used. We use this information to improve our website. The Google Analytics cookies collect information in an anonymous form and cannot personally identify you. You can read more about Google’s Privacy Policy here.

If you wish to restrict or block the cookies which we set, you can do this through your browser settings. The ‘Help’ function in your browser should tell you how.

You may also like to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. Please be aware that restricting cookies may impact on the functionality of our website.